Frequently Asked Questions (FAQs)
Browse the tabs below to learn more about Push To Talk Radio’s Motorola Business Two-Way Radio offerings, including:
Push To Talk Radios is currently offering FREE Ground Shipping for all orders placed through our online two-way radio outlet. We use UPS to handle the shipping of our products. All two-way radio and radio accessory orders received by 1:00 PM EST Monday-Thursday will ship within 24 hours in most cases, from our warehouse in Patchogue, NY. Orders received after 1:00 PM EST will be processed on the next work day. Orders received on Friday, Saturday or Sunday will usually ship on Monday. Orders requiring custom programming may be delayed by 24 hours. Holidays may affect processing/shipping of orders without notice.
We also offer expedited shipping options (UPS NEXT Day Air and 2nd Day Air) and extra charges may apply. Please contact us directly for assistance with expedited shipment requests.
If you should find delivered merchandise that was damaged due to shipping, please call UPS immediately at 1-800-PICK-UPS-742-5877.
If you are dissatisfied with any product purchased through PTT’s online two-way radio outlet, you may return the item(s) for an exchange or store credit within 15 days of the shipping date.
Should your Motorola two way radio or accessory break when used under normal working conditions, we will replace the item with a like item for a period of one year after purchase. Items showing signs of abuse and/or water damage will not be replaced.
Returned items must be new, with all parts, pieces, and manuals in order for you to receive credit. Returned items are your full responsibility until PTT has received them back into our warehouse and verified the condition of the item(s).
Please insure your shipment, as we cannot be responsible for items damaged or lost in transit.
Push To Talk Radios will process returns within seven to ten business days of receipt of the shipment.
To request an exchange or credit, please contact Push To Talk Radios directly.
If you provide us with any personal or contact information in order to receive anything from us, we may collect and store that personal data. We do not automatically collect your personal e-mail address simply because you visit our site. Our contact page provides several e-mail addresses for your convenience when contacting us. Information collected on these forms is only used to correspond with you regarding your message. We will never sell or knowingly share your information with any other party.
PushToTalkRadios.com|TwoWayRadioOutlet.com is presented ‘as is’ and you use it at your sole risk. Push To Talk Radios, LLC disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In addition, Push To Talk Radios, LLC does not represent or warrant that the information accessible via this site is accurate, complete or current. Pricing and availability information of products or services is subject to change without notice. Further, Push To Talk Radios, LLC shall not be held liable for damages of any kind arising out of or in connection with the use of this website, including but not limited to direct, indirect, incidental, punitive, or consequential damages, loss of data, income or profit, loss of damage to property and claims of other third parties.